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Troubleshooting Access to Library Resources

This guide is intended to help you troubleshoot issues accessing and using library resources, to search for answers to questions about known issues, log in directions, error messages, etc. and to report problems.

Database & System Statuses


If you are having trouble accessing or using a library resource, please check the "Database & System Status" box below for the current status of library databases and systems. Statuses may include notification of scheduled maintenance events, alerts of known issues that have been reported, database or system outages, etc. Click on the name of a database or system in the box below to learn more.

The "Normal" folder contains a list of databases or systems which are functioning normally.

 

 

View the full Library Database and System Statuses page for additional information.

You may also want to visit the SNHU System Status page for information on whether other University services like Blackboard, mySNHU, email, etc. are currently experiencing issues.