Brightspace
How can I use Brightspace features to help me succeed?
While we are learning virtually, Brightspace will be an important tool in your learning. If you need any assistance, there are Brightspace tutorial videos This link opens in a new window available to help you succeed.
IT Help
What do I do if I don’t have reliable internet or a laptop?
The CARE Team on campus has been able to assist some students through a Loaner Laptop program and by providing wifi hotspots as they are available. If you would like to request either of these support services, please email CAREteam@snhu.edu and someone will get back to you shortly and provide support when possible.
What if I need IT support from the IT Service Desk?
SNHU offers live technical support virtually. To access help, chat with someone from the IT Service Desk This link opens in a new window.
Can I get some help with using Office 365 tools?
SNHU gives you access to many Microsoft tools with Office 365, including Outlook, OneDrive, Word, PowerPoint, Excel, Microsoft Teams, and more. If you need any support, check out the Microsoft 365 Training videos available here. This link opens in a new window You can learn to use these tools on mobile devices or your computer to better support your learning.
