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Shapiro Library

Troubleshooting Access to Library Resources

This guide is intended to help you troubleshoot issues accessing and using library resources, to search for answers to questions about known issues, log in directions, error messages, etc. and to report problems.

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IT Help Desk

  1.855.877.9919
  Open a Ticket
  Chat with the IT Help Desk

Reference Desk

  Email (ask@snhu.libanswers.com)
  844.684.0456 (toll free)