Effective Communication in Business
Effective communication in any discipline not only requires a level of mastery of content but also an understanding of the audience with which you intend to communicate and the forms of communication that might be most effective in specific situations. Oral presentations, scholarly papers, infographics, etc., all have a place in telling the story of your message. Determining which of the aforementioned (or which combination) is the appropriate format is key to communicating the relevance of your ideas.
Below are some resources to help you think about your audience and some approaches to best convey your message. Interested in 4 quick skills for communication? Watch the video 4 Communication Skills Everyone Needs This link opens in a new window below.
- Business Communication byCall Number: Online e-bookISBN: 9781773619934Publication Date: 2019-01-30Business communication examines various aspects of communicationin business including an extensive historical overviewand introduction of business communication and overcomingbarriers to communication. It includes definitions of internalcommunication, external communication along with oral communicationthat talks about the power of speech. Provides thereader with insights into the development of its history, so as tounderstand the business communication and the role writing skills play in an effectivebusiness communication along with various applications of business communication incross-cultural communications.
Words That Work in Business, Second Edition by Call Number: Online e-bookISBN: 9781934336151Publication Date: 2019-03-01Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbook displays proven communication skills for effectively handling difficult conversations, reducing workplace conflict and stress, improving individual and team productivity, having more effective meetings, and giving and receiving meaningful feedback, thereby creating a more enjoyable work environment.- The Harvard Business Review Good Charts Collection : Tips, Tools, and Exercises for Creating Powerful Data Visualizations byCall Number: Online e-bookPublication Date: 2019A good visualization can communicate the nature and potential impact of ideas more powerfully than any other form of communication.For a long time,'dataviz'was left to specialists--data scientists and professional designers. No longer. A new generation of tools and massive amounts of available data make it easy for anyone to create visualizations that communicate ideas far more effectively than generic spreadsheet charts ever could. The Harvard Business Review Good Charts Collection brings together two popular books to help you become more sophisticated in understanding and using dataviz to communicate your ideas and advance your career.
- HBR's 10 Must Reads on Public Speaking and Presenting byCall Number: Online e-bookPublication Date: 2020Command the room--whether you're speaking to an audience of one or one hundred.If you read nothing else on public speaking and presenting, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you find your voice, persuade your listeners, and connect with audiences of any size
The Decision Maker's Handbook to Data Science: A Guide for Non-Technical Executives, Managers and Founders by Call Number: Online e-bookISBN: 9781484254936Publication Date: 2019-11-27Data science is expanding across industries at a rapid pace, and the companies first to adopt best practices will gain a significant advantage. To reap the benefits, decision makers need to have a confident understanding of data science and its application in their organization. It is easy for novices to the subject to feel paralyzed by intimidating buzzwords, but what many don't realize is that data science is in fact quite multidisciplinary--useful in the hands of business analysts, communications strategists, designers, and more.
